After sales service - Guaranty - Spare parts

Bandeau page de texte 2015

Guarantee our customer satisfaction

Manut LM makes every effort to listen and convey all requests (quality of products, services, guaranties, etc.) and bring responses and solutions as quickly as possible.
From diagnosis to repair, behind all our services, we place at your disposal a team of professionals.

 
After sales service 
  • Consumer goods: If you want to replace a used part of your manipulator (suction cup seal, filter cartridge, etc.), simply call us for a quote over the phone and we will get you the part you want as quickly as possible.
  • Modifications: If you need to adapt your manipulator (change to the lifting capacity, weight of the load to be lifted, etc.), our factory technical department in collaboration with our onsite technical sales rep, study the best solution and after agreeing on the quote, modify your installation.
  • Breakdowns: After a diagnosis undertaken with our department over the phone, we can offer to send you a Manut-LM technician or one of its skilled maintenance partners close to your company (after agreeing on the quote) as soon as possible.

Guaranties
  • All our manipulators have a 1 year parts and labour warranty.
  • At the end of the year warranty, we offer you an "Inspection contract": 1 or 2 maintenance visits a year, which allow us to check the main parts of your manipulator as well as essential check points for it to work properly.
  • In certain cases, in order to avoid a gap in your manufacturing chain, Manut LM can also offer to lend you material.
 

Our solutions

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Contact us

 

Ergonomics

MANUT-LM or how to reduce the risks due to manual handling of loads

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